FAQ/Contact Us

ABOUT US

The purrfect place for cat lovers - All of the fun, with none of the responsibility!
Whether you can't have a cat because you're renting, studying away from home, or just move around a lot; you can get your feline fix at Lucky Cat Cafe!

Opening Hours:
Normal Hours
Monday: Closed
Tuesday: Closed
Wednesday: 11am - 5pm
Thursday: 11am - 5pm, 6pm - 9pm
Friday: 11am - 5pm, 6pm - 9pm
Saturday: 10am - 5pm
Sunday: 10am - 5pm

School Holiday Hours
Monday: Closed
Tuesday: 10am - 5pm
Wednesday: 10am - 5pm
Thursday: 10am - 5pm, 6pm - 9pm
Friday: 10am - 5pm, 6pm - 9pm
Saturday: 10am - 5pm
Sunday: 10am - 5pm

We are located at 667 Ipswich Rd, Annerley - Parking is available behind the building, accessible via Villa st (please use front door when entering the shop).

There is also lots of street parking in the surrounding area, please read the signs carefully so that you can have a relaxing time & not have to worry about your car.

Alternatively, you catch the bus.
Our closest bus stop is Ipswich Rd at Chardons Corner, stop 25, Annerley & is serviced by the following bus routes: 
100, 110, 115, 116, 117, 124, 125.
Plan your journey with Translink.

Visiting the cafe

There are a few basic rules we ask visitors of the Lucky Cat Cafe to follow to keep the cats healthy and happy, and for your safety.

  • Be nice to the cats! Don't pull their tails, chase them or anything that would scare them. If you do, you will be asked to leave with no refund.
  • Don't pick up the cats unless the staff let you know you can. Some might be comfortable with being picked up, some may not. But they may come sit on your lap if they like you!
  • Please do not feed the cats, unless it is cat food brought in by the staff
  • No flash photography.
  • Before interacting with the cats you will need to check in, assuming all liability for injury or damage to person or property.
  • Strictly no guests under 8 years old are permitted in the cat room.
  • For visitors aged between 8 and 12 years, a parent or guardian will need to sign for, and be present throughout the session (booked in).
  • Visitors must sanitise or wash their hands before entering the cat room, it helps us keep the cats clean and healthy.
  • Only food and drinks purchased from Lucky Cat Cafe (except water) can be taken into the cat room.
  • Only drinks with lids are allowed in the cat room.
  • No refunds will be given within 24 hours of your booking time. 


FAQs

Are the cats at the cafe available for adoption?
Our cats are all available for adoption. We work with Kitten Kapers Rescue to ensure that they are adopted into suitable forever homes, with adoption days happening Sunday afternoon and Mondays. Please note, we do not do same-day adoptions.

Is the cat room wheelchair accessible?
Yes it is—there is a single step at our front door, but we have a portable ramp, if required.
The rest of the cafe is single level with only slight lips to enter the cat room, however there are a few stairs to access the toilet that don't work with the ramp.
There is a handrail which is suitable for those with limited mobility, but not for chair bound people.

Can I bring my cat from home in for a visit?
Sorry, no. No outside animals are permitted inside the cafe due to council regulations.

Can I bring my own food and drink into the cafe? 
Only birthday cakes or party snack food (cold) are permitted, by prior arrangement.

Can I get a full meal at the cafe?
Unfortunately we don't sell meals at the cafe, but we do have a range of yummy cakes, slices and biscuits.

Can I apply for a job at the cafe?
We aren't hiring at the moment, but opportunities will be shared on our socials.

Can I volunteer at the cafe?
We don't offer a volunteer program at the moment, but you can stay up to date on volunteer opportunities by following us on social media.

Where should I park?
There is a small car park behind our building, accessible from Villa Street—just follow the parking arrows. 
If the car park is full, parking is usually available along Villa Street, this is an unlimited parking area.

Still have questions? Send us a message!

Send us a message and we'll get back to you as soon as we can within our opening hours of 10am to 4pm on the days we're open.
 
If you'd like to chat to us sooner, you can give us a quick message by tapping the speech button on the bottom right of the screen.